Now that you’re set up, our manual will show how best to use our digital payment platform for money transfers and shopping online.
We are eager to share our latest information resource from the Payza Reference Center. Once you’ve completed the steps of our Personal Setup Guide and start making payments, you can continue receiving guidance from our detailed Payza Personal Manual. The manual provides in-depth, step-by-step instructions to assist you with money transfers and online purchases, as well as an overview of features available to you as a member of our payment platform.
Our manual will replace our FAQ section of the Payza website and should be the first resource to consult should you have questions or encounter difficulties using our services.
You can consult the manual whenever you like, here, where you will find helpful guides for the following services and features:
Just like our Setup Guides in the Reference Center, we organized the manual into easy to navigate sections to help you when submitting customer support inquiries. If you encounter difficulties making payments, simply indicate the section in the guide you are experiencing difficulties with when you submit a customer support ticket.
Your opinions matter: Tell us what you think
We made this manual for you, our Personal account holders. Though we have a good understanding of your needs, we know that we can strengthen the content of our manual further with your feedback.
We encourage all Payza members to view the guide and suggest edits for sections that are unclear, missing information, or are simply not up to par with your expectations. We review all comments and suggested edits daily; rest assured, your inputs will guide us in keeping this manual robust and complete, as well as guide us in developing future resources for Payza members.
To provide your feedback, simply click the Suggest Edits icon at the top right of the page, below the search tool.